The business issued Eurogamer a declaration contradicting its previous declare that the website could manually be used to upgrade an Xbox One’s firmware. The files which users could install to do this are also taken.
“the website had not been a alternate solution to simply take your day One enhance and clients nevertheless need certainly to connect with Xbox Live for the change,” a representative stated. “as a result of the complexity with this customer care procedure we have really eliminated the web web page and we’ll make use of clients right to ensure they will have a smooth experience.”
It could be that the procedure had been way too tough to explain – and may possibly just have actually been utilized by a percentage that is small of system’s brand new userbase.